CCI HelpDesk

The CCI HelpDesk oversees IT support for students, faculty, and staff in the College of Communication & Information.  Found in the Goldstein Library of the Shores Building, the CCI HelpDesk is centrally located and only minutes away from providing hands-on support when needed. Learn more about the CCI HelpDesk. This site is intended to help faculty, students and staff who want to troubleshoot computer issues on their own before contacting the CCI HelpDesk.


The CCI HelpDesk provides technical support to the CCI computing community 24 hours a day via our Online Support Ticket System. Telephone and walk-in support is offered during published business hours.

  • For telephone support, please call (850) 644-8108.
  • For walk-in support, please visit us on the first floor of the Shores Building in Room 106E.
Fall 2017 Telephone & Walk-In Support Schedule*
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday CLOSED

*The CCI HelpDesk is closed during holidays and home football games.

Get Help

Productivity Tools