CCI HelpDesk

The CCI HelpDesk oversees IT support for students, faculty, and staff in the College of Communication & Information.  Found in the FSU Innovation Hub in the Louis Shores Building, the CCI HelpDesk is located right off of Landis Green and only minutes away from providing hands-on support when needed. Learn more about the CCI HelpDesk.

Our Hours

The CCI HelpDesk provides technical support to our faculty, staff, and students via our Online Support Ticket System. The easiest way to get help is to send an email to with a description of your request. Telephone support is also offered during published business hours. Please leave a voicemail if calling. We will reply as soon as possible.

For telephone support, please call (850) 644-8108. If you leave a voicemail it will be converted into a ticket for you.

2022 Support Schedule
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday CLOSED

*The CCI HelpDesk is closed to walk-ins. Technical support is available by appointment only.

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