CCI HelpDesk

The CCI HelpDesk oversees IT support for students, faculty, and staff in the College of Communication & Information.  Found in the FSU Innovation Hub in the Louis Shores Building, the CCI HelpDesk is located right off of Landis Green and only minutes away from providing hands-on support when needed. Learn more about the CCI HelpDesk.


The CCI HelpDesk provides technical support to the CCI computing community via our Online Support Ticket System. Telephone support is offered during published business hours. Please leave a voicemail if calling. We will reply as soon as possible.

  • For telephone support, please call (850) 644-8108. If you leave a voicemail it will be converted into a ticket for you.
2020 Telephone Support Schedule*
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday CLOSED

*The CCI HelpDesk is closed to Walk ins. Technical support is available by appointment only.

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