The CCI HelpDesk oversees IT support for students, faculty, and staff in the College of Communication & Information. Found in the FSU Innovation Hub in the Louis Shores Building, the CCI HelpDesk is located right off of Landis Green and only minutes away from providing hands-on support when needed. Learn more about the CCI HelpDesk.
Hours
The CCI HelpDesk provides technical support to the CCI computing community via our Online Support Ticket System. Please submit a ticket or send an email to support@cci.fsu.edu to get help. Telephone support is also offered during published business hours. Please leave a voicemail if calling. We will reply as soon as possible.
- For telephone support, please call (850) 644-8108. If you leave a voicemail it will be converted into a ticket for you.
| 2021 Remote Support Schedule* | |
| Monday | 8:00 AM - 5:00 PM |
| Tuesday | 8:00 AM - 6:30 PM |
| Wednesday | 8:00 AM - 5:00 PM |
| Thursday | 8:00 AM - 6:30 PM |
| Friday | 8:00 AM - 5:00 PM |
| Saturday | CLOSED |
| Sunday | CLOSED |
*The CCI HelpDesk is closed to walk-ins. Technical support is available by appointment only.
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