CCI HelpDesk

The CCI HelpDesk oversees IT support for students, faculty, and staff in the College of Communication & Information.  Found in the FSU Innovation Hub in the Louis Shores Building, the CCI HelpDesk is located right off of Landis Green and only minutes away from providing hands-on support when needed. Learn more about the CCI HelpDesk.

Hours

The CCI HelpDesk provides technical support to the CCI computing community via our Online Support Ticket System. Please submit a ticket or send an email to support@cci.fsu.edu to get help. Telephone support is also offered during published business hours. Please leave a voicemail if calling. We will reply as soon as possible.

  • For telephone support, please call (850) 644-8108. If you leave a voicemail it will be converted into a ticket for you.
2021 Remote Support Schedule*
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 5:00 PM
Saturday CLOSED
Sunday CLOSED

*The CCI HelpDesk is closed to walk-ins. Technical support is available by appointment only.

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