CCI HelpDesk

The CCI HelpDesk oversees IT support for students, faculty, and staff in the College of Communication & Information.  Found in the FSU Innovation Hub in the Louis Shores Building, the CCI HelpDesk is located right off of Landis Green and only minutes away from providing hands-on support when needed. Learn more about the CCI HelpDesk.


The CCI HelpDesk provides technical support to the CCI computing community 24 hours a day via our Online Support Ticket System. Telephone and walk-in support are offered during published business hours.

  • For telephone support, please call (850) 644-8108.
  • For walk-in support, please visit us on the first floor of the Louis Shores Building in Room 138.
2019 Telephone & Walk-In Support Schedule*
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday CLOSED

*The CCI HelpDesk is closed during holidays and home football games.

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