Mission Statement

As the first point-of-contact, the CCI HelpDesk will provide high quality and efficient day-to-day support for IT services to the students, faculty and staff of the College of Communication and Information.

Learning Through Service

The first tier of the CCI HelpDesk is comprised entirely of student technicians who aim to provide technical support to the students, faculty, and staff of the FSU College of Communication & Information. The CCI HelpDesk offers first-hand, learning experiences to the students who comprise the team in the areas of IT support, leadership, and management. The IT Administrators provide guidance and mentorship to foster the professional growth of the student technicians.